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Church Service Missions

Altoona Pennsylvania Stake Conference, Nov 22, 2014

In the fall of 2012 I was teaching in northern Manitoba, Canada, about 750 miles north of Fargo, North Dakota. My husband and I had been married for two and a half years, and I had taken this position teaching in a remote Cree Indian community for something to do while we waited for immigration to allow me to come to the United States to live with him and my step-daughter. During those first years of our marriage we spent a lot of time on Skype – we turned on Skype when we got up in the morning, and turned it off when one of us fell asleep at night. With little else to do in the community I was living in, I was spending a lot of time online while we were Skyping. One night I was on LDS.org and was just sort of clicking my way through all sorts of links on there, when I stumbled across a page that talked about part-time church service missions. As I read, I got more and more excited. As a convert to the church in my mid-twenties with a nine-year old daughter, I didn’t have the opportunity to serve a mission, so I found this prospect intriguing. I, for one, always imagined that church service missionaries were retired older members, probably married, with no children at home, and looking for something worthwhile to do in their golden years. And that used to be the standard. But no longer! If you have as little as eight hours a week to spare, you can qualify to serve a church-service mission!

You, like me, may not realize just how many different kinds of church service missions there are. Some are full-time; some are part-time. Some require travel; some are at-home. They all fall under one of the areas found in the four-fold mission of the church – helping members live the gospel of Jesus Christ, gathering Israel through missionary efforts, caring for the poor and needy, and enabling the salvation of the dead. But one thing is clear…if there is something you love to do, there is probably a mission for it.

Do you like taking pictures? There’s a mission for that! Church-service photographers are sent a topic each week, spend a few hours taking pictures, then submit them to the church. These photos are then used by website developers, church magazine editors, the Mormon Newsroom, and other church departments to create and enhance content on the church’s more than 200 official websites.

Do you like looking at pictures that other people have taken? There’s a mission for that! While you are checking submitted photos to ensure they meet our standards, you also tag them so that when someone is looking for pictures to add to a website or article, they can quickly find them.

Do you like technology? There’s a mission for that! If you have tech skills, you could be developing apps and other tools for members, making online games for children, creating music apps, or offering technical support.

Do you like family history? There are missions for that! Indexing, research, data specialist, online support – these are just some ways that you could serve a family history mission.

Do you like helping people with their problems? There are missions for that! From Addiction Recovery to Bishops’ Storehouses to Mormon Helping Hands there is a way for you to serve. And if you have medical training, there are even humanitarian cruises where you spend five months on board a navy ship traveling from port to port giving medical attention to underprivileged areas of the world!

Do you like building or fixing things, talking to people, answering phones, working with youth, teaching, helping the missionaries, enhancing military relations, swimming, camping? There are missions for all of these things!

There are even at-home church service missions for youth and young adults who cannot serve a full-time regular mission!

So, after praying about it for several months and having several conversations with church employees about it, I submitted my mission papers and a few months later was called as an Operations Specialist for the LDS.org Response Team in the new church department called Communication Services. Now, that’s a mouthful!

But what do the thirty-five of us on the LDS.org Response Team really do? Well, you know the little Do You Have Feedback About This Page? link at the bottom of all the church web pages? I answer the feedback. I typically respond to 500 or more messages a month dealing with all sorts of topics. I answer a lot of Welfare, Calendar, Directory and Newsletter questions, and I also answer a lot of questions in Spanish, Portuguese, French, German, Italian, Bulgarian and Romanian – and no! I don’t speak all of those languages! Some of us are specialists in different areas. I, for example, am the Specialist for all the feedback for Study Notebook, whether it’s in the online Notes or the various Gospel Library apps. If you have trouble with highlights, tags, links, journals, bookmarks, notebooks or notes, more than likely I am the one who will respond!

Sometimes the Team is given special assignments. Anyone who is in Primary is probably aware of the Primary Resource Pages. These are thematic compilations of every related article, song, movie, game or other resource found on LDS.org that are suitable for children, and are a great help for Primary teachers and families looking for activities for lessons and family home evening. I was part of the group that accepted the request from the General Primary Presidency to find the resources for this resource.

Another special assignment that I was part of involved checking the materials available in other languages to be sure that the links worked and that all available translated documents were posted online.

And yet another special project that I am involved with is image tagging so that church departments can easily find images. A few weeks ago I sent an email to Young Men and Young Women leaders about this project and how the youth and other members can get involved. If you haven’t seen it yet, please ask me or your youth leaders about it. I strongly encourage you to help out with this worthwhile project!

President Monson said in 2013, “You may sometimes be tempted to say, ‘Will my influence make any difference? I am just one. Will my service affect the work that dramatically?’ I testify to you that it will. You will never be able to measure your influence for good” (Thomas S. Monson, LDS.org News and Events, June 24, 2013).

I didn’t know when I decided to serve an at-home part-time mission that I would be involved in any of the above activities. But there is no doubt that I have had opportunities to be an influence for good. Working with Study Notebook has led to the developers knowing what works and what doesn’t work, and in some small part this has resulted in changes being made to how it syncs with the apps for the over 2 000 000 current users. My work with the Primary Pages has benefited thousands of Primary teachers. I have had online discussions with hostile anti-Mormons who have written to me later and told me that they changed their minds about us and apologizing for things they said. I have brought several inactive members back to church. These are people I will never meet from places I will never go. I have sent countless golden contact referrals to the missionaries. And because I sometimes forget to remove my name tag after church activities, I have had the opportunity to heighten the church’s presence in my own community.

Since 1979, the Church-service missionary program has provided a growing and varied number of opportunities to serve. This important missionary workforce helps many Church departments and operations provide needed products and services, while at the same time, safe-guarding the integrity of tithing funds. Serving others brings great blessings to the tens of thousands of us who serve, to our families, and to the Church worldwide. I invite you to prayerfully consider joining me in hastening the work by serving a church service mission. It’s just an hour a day. You won’t regret it! In the name of Jesus Christ, Amen.

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